X4Extender.net takes the privacy of our patients and customers. X4extender ensures that none of your information will be disclosed to any third parties. We recognize the importance of our client’s privacy and use full discretion.
Our secure servers and processors run on a 256-Bit Secure Sockets Server (256 Bit SSL) which means that all orders placed are safe and secure while making a transaction. X4Extender.net will at no time keep any personal or confidential information on file.
Shipping Policy
All orders are processed as they come in, and are shipped out via UPS Ground or USPS depending . Delivery time is about 7 to 12 business days. Overnight, Express, and International Express shipping options are available.
International orders are shipped by UPS International and shipping times range between 10-14 business days. We ship to PO boxes, FPO/APO address, however please allow extra time for delivery.
To track your order, use our Contact Page, or Track Your Order.
Discreet Packaging, and Shipping
Our packages are sent out in a discreet envelope, and make no mention of a penis enlargement product or penis extender. We understand the need for discreetness related to receiving our product(s), and ensure that all of our devices are sent out completely with no markings of, with no brochures or mailing ever sent to you.
180 Day Growth Guarantee Terms and Conditions
If you have not received penile gains over the 6 month period of use and would like to request a refund, simply contact X4 Extender.net with a detailed e-mail explaining the circumstances, and one of our representatives will contact you. If you have abided by all guarantee guidelines and your case has been approved, a money back refund will be issued. Our sales line can not assist with any return/refunds as they do not have access to return inquiries, nor can they process any such requests.
For all other items, or packages that have not shipped, refunds will be applied minus processing fees and/or re-stocking fees.
Order Cancellation
All orders are automatically processed on our secure merchant processor and sent for fufilment as soon as they are placed. During this process we incur irreversible fees. While we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
• If you cancel your order BEFORE it has been shipped, you will be assessed a 5% cancellation fee before credit is issued.
• If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
• Orders which are REFUSED AT DELIVERY will be assessed with all of the applicable fees listed here- shipping charges, restocking costs, bank processing fees and other applicable fees.
• Orders which are RETURNED UNDELIVERABLE due to Wrong Address or Several failed Delivery Attempts will be assessed with all of the applicable fees listed here- shipping charges, restocking costs, bank processing fees and other applicable fees.
Legal Notice
The X4 Penis Extender device should be used as part of a healthy lifestyle and individual results may vary. The results claimed on the x4extender.net are based on the results of reports by individual customers. Individual results may vary depending on the overall usage and consistency with the X4 penis extender.